Cancellation & Refund
The following terms are applicable for any products that You purchased with Us.
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Conditions for Returns
For returning or refund, you must write us to manojitharts@gmail.com within 2 days of the receipt of your product with supporting photographs ,Video & description of defects.
In order for the Goods to be eligible for a return, please make sure that:
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The Goods are in the original packaging
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The Goods were purchased in the last 14 days
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Returning Goods
You are responsible for the cost and risk of returning the Goods to Us.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
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Mailing Address
B-4/5, HOC Township, Ernakulam , Kerala
682309
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Order Cancellation
Feel free to cancel an order anytime if it has not already been sent for delivery. Once the order has been sent to our logistic service provider, the product is considered as purchased. In this case, we will not be able to serve your request of cancellation. However, it can be returned if there's a valid return objective as mentioned as in our 'Return Policy'. We are always open to consider exceptional cases which are completely subjected to the discretion of our company.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: manojitharts@gmail.com
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Interpretation and Definitions
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Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
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Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to manojitharts.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to manojitharts, accessible from https://www.manojitharts.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
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Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: manojitharts@gmail.com
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